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AUGUST 6, 2025 - CONCERNING MEDEO:
Over the past 4-5 years, we have introduced Medeo messaging, to facilitate communication, mostly from Dr. Lalor to his patients, with copies of consult and follow-up letters, and often forms like blood requisitions and other paperwork, and important papers regarding specific conditions
EMAIL POLICY (AND ESPECIALLY CONCERNING IBD FLARES OR QUESTIONS)
Lately we have had an increasing number of patients contacting us by email with important medical information. This can include symptoms, new or pre-existing conditions, reactions to medications or details about disease flare.
Our email system is not secure, and we do not have the capacity to process these emails. The College of Physicians and Surgeons of Ontario and the Canadian Medical Protective Association strongly recommend against email with patients, unless a variety of safeguards are in place.